Aims:

This course aims to provide participants with the background and knowledge required to identify and address change management issues within their organisation.

Outcomes:

By the end of this training session, participants will be able to:

• Explain the change management methodology and critical principle.
• Identify typical information records management projects where change management methodologies may be required to be implemented.
• Identify reasons for project failure.
• Identify change management strategies that can be used within an organisation to manage critical project phases.
• Assess change readiness.
• Develop a change management plan.

Participants are provided with a course booklet and additional handouts.

½ day

Cost: Contact SSA for a quote

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