MENTORING & SUPPORT SERVICES

SSA records and information management mentoring and support services - help is just a phone call or visit away.

Are you or your staff new to records and information management or been out of the field for a while? Experience is critical to your job opportunities and success and often you simply need to speak to someone who's been doing it for years. SSA recognises this need and has developed a mentoring service to assist you.

After an initial small group or one-to-one training session, you or your staff will then be provided with ongoing support (telephone advice or at our office) for 6 months while the skills and experience necessary are gained / regained.

  • Typically, you might require assistance with:
  • Understanding regulatory requirements and standards;
  • File and document naming;
  • Records disposal;
  • Correspondence handling processes;
  • TRIM administration and use; or
  • All of the above.

 

Contact us for more information, or

CLICK HERE TO ACCESS THE ONLINE COURSE REGISTRATION FORM