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Our business specialises in taking a hands-on approach to records, archives and document management, offering our clients professional advice, assistance, support and training.

Siller Systems Administration (SSA) is an independent consulting and training organisation offering extensive information management services. SSA has been operating since 1991, and is managed and staffed by a professional team with combined experience of over 70 years in the field of records and information management.



Joy Siller - Managing Director

Joy Siller has over thirty years experience in the information management profession, and is the Principal Consultant and a Director for Siller Systems Administration. She has held these positions for almost twenty-five years. Joy has been closely involved in the information management profession for many years. She has had a long-standing relationship with professional records and information management associations, is a well-known presenter, expert advisor, and has assisted with the development of training curricula and courses within tertiary institutions.


Lee Stanford - Technical Services Manager

During his employment with SSA, Lee has undertaken systems implementations, provided systems training, assessed records systems and processes and provided ongoing systems support. He has worked with Content Manager (formerly TRIM/Records Manager) for over fifteen years, has provided implementation, training and ongoing help desk support within our offices and for our clients. Lee has also undertaken advanced Microsoft SharePoint Administration training with a view to assist clients in implementing, administering and training the system.


Ruth Butcher - Consulting & Training Services Manager

Ruth Butcher joined Siller Systems Administration in 2001 and has been involved in a variety of projects involving strategic reviews, systems implementation, training and the development of classification tools, disposal authorities, policies and procedures manuals. Ruth has undertaken extensive research into information management practice, and has presented at a number of professional conferences. Ruth also has responsibility for the development and delivery of many of SSA’s tailored records management training courses, with her qualifications including assessment and workplace training.


Bill Sunderland - Senior Consultant & Trainer

Bill joined Siller Systems Administration in early 2017 with a professional background in Chemical Analysis, Laboratory Administration and Management, and Quality Assurance. During his time with Siller Systems Administration, Bill has worked in major disposal projects, and conducts records management and Content Manager training.

Administrative Staff

Bryan Newton-Brown - Administrative Coordinator

Bryan's career has involved him in both Public and Private sectors. His primary roles have been in Information Technology and Accounting, with a particular emphasis on systems implementation.


Hana Patrick - Administrative Assistant

Hana has been working at SSA since 2017. She has previous experience working in a chartered accounting firm, and book-keeping for a large UK-based retail company.


SSA is currently part of the following public sector panels and schemes:

  • Accredited Supplier - NSW Government ICT Services Scheme

  • NSW Government Prequalification Scheme: Performance and Management Services

  • Qld Government ICT Services Panel (Strategy and Architecture, and Business Change)

  • Qld Government GITC AGREEMENT Q-632 (Module 5 - Software Support Services, Module 8 - ICT Contracting Services and Module 9 - ICT Consultancy Services)

  • NSW Procurement – Early Access Registration List (Performance and Management Services)

  • Queensland Government Information Technology Contracting (GITC) Version 5.2 accreditation (Modules 5, 8 and 9 - Software Support Services, ICT Consultancy Services and ICT Contracting Services)

  • Queensland Government ICT Strategic Sourcing (ICTSS) Panel (Strategy and Architecture and Business Change categories)​

  • Microfocus CM® partner (implementation and advisory services)​

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