Retaining corporate memory...or just fibrous wood pulp?
Just when you thought that paper was making its way to the museum of obsolete objects, somebody decided to clear out the basement!...
Then who is M?
I love an analogy; particularly when it relates to pop culture icons such as James Bond. Jeffrey Lewis, Records Analyst at Zimmerman...
Records Sentencing Projects highlight poor records keeping practices
Records sentencing projects often provide unintended outcomes that highlight poor records management practices. As the sentencing process...
Communication Failure
In 2005, our Principal Consultant delivered a presentation concerning the missing link in technology – people. One of the case studies...
Things that make you go 'hmmm'...
Proper access to government information is also under the spotlight as a result of developments at the ICAC inquiry into former NSW...
Blunder Down Under!
A ‘communication breakdown’ a ‘reclassification error’ and documents ‘mistakenly shredded’ has led to National breaking news for the...
Don't delete that email!
Probably preaching to the converted but just in case….The Wall Street Journal February 19 2013 reports that ING was fined $1.2 million by...